Groupon.Fail.

I’m a massive Groupon groupie.  But it can all go horribly wrong...

A 75% discount on 12 cupcakes (£6.50 instead of £26) resulted in 8,500 voucher requests and 102,000 cup cakes baked for ‘Need a Cake’ bakery in Berkshire.

Oooops!  Just a few more than their usual 100 orders a month, and a monumental loss of £12,500.

Lesson of the day: Don’t under estimate the power of a daily deal.

Full story is on the BBC website.

Attack of the beige

I’m seeing a lot of boring and bland “engagement” from brands in social media. There’s far too much of “it’s Halloween, have a treat tonight with or “it’s the weekend, celebrate the end of another shit week with or  so why not celebrate/make the most of/not worry about it* with as if our life revolves around . It doesn’t. It’s lazy and boring especially if it’s a stock “filler” in your social content plan.

The analogy of walks into a pub, shouts and walks out again without bothering to “engage” with your response holds firm. I don’t want a conversation with you about the weather – I can see what it’s like outside my window – unless you give me a reason to take advantage of it; e.g. give me a £1 off your tasty, winter beverage this cold day and then I may be interested. Otherwise, it’s just noise. Which is what social media was never meant to be.

It’s what Billy Connolly would call the attack of the beige. Be colourful. Be creative. Be interesting.

And I know this isn’t real (or is it?) but it’s colourful. Despite the product being beige.

[*delete as appropriate]

Orignally posted on Nicholas Gill's blog.

No such thing as a free lunch

A fascinating article on privacy, advertising and the use of your data on social networks and the new alternatives such as Diaspora and Unthink to the accepted norm. Where Hugh once said if you talked to people the way advertising does, they'd punch you in the face. He was talking about traditional ATL advertising and the shouty nature of the traditional 30' spot. This quote from the article suggests that advertising in social media could possibly be worse; rather than just blurting at you in ad breaks, it snoops on you and brazenly flashes this in your face. Good food for thought to start your day with.

Imagine you're eating out with your lady or a loved one; the restaurant is completely free from 12pm until 2pm. Free. Trouble is, your entire conversation is being recorded and watched closely. Every time you both mention something that suggests an interest in a product or purchase or place - an ad rep/TV/radio ad/leaflet appears in front of you and pitches away. Mention you're interested in a mini break; cue the man from the travel agency peddling his wares. Your meal is free though, don't forget. You can always ignore the ad man. How many of us would appreciate that constant eavesdropping? Few. Remarkable then that the digital world doesn't quite suffer the same reaction. It all feels so remote and far way.

Image source.

Originally published on Nicholas Gill's blog.

Awesome stuff – number 9

It’s not often that I think a new(ish) Web 2.0 website is great. The last (or only previous) time was probably when I first saw Twitter.

So the fact that I think this one is awesome obviously means it’s a sure-fire hit:

Pinterest_Logo

Why is it awesome?

  1. It’s a really simple concept: you have pinboards on which you can pin images. The images can be linked somewhere. You can add some words.
    People view your pinboards, ‘like’ them, ‘follow’ them, re-pin stuff from them, and so on… Very Web 2.0.
  2. The mechanics for pinning stuff is easy. It’s already pretty robust and I’ve no doubt a lot of focus is on this functionality (as it should be).
    It’s all about making the UX as quick and easy as possible, and they’re pretty close.
    The major browsers all get their own little add-in that makes it quick and easy to ‘Pin It’. There’s an iPhone app. Site owners can add a ‘Pin It’ button to their website.
  3. It hooks on to that Web 2.0 thing of “I want to share my opinions with the world”. Quick links all over the place for Facebook, Twitter, StumbleUpon, and embed codes for your blog.
  4. Browsing the site is a great way to waste some time (when not at work!). Wasting time is important, but in todays busy world it has to be made easy for us.

All in all. Super awesome sharing stuff.

The smart thing to do now, is to follow me using one of the four buttons below:

Follow Me on Pinterest

Follow Me on Pinterest

Follow Me on Pinterest

Follow Me on Pinterest

See how easy they’ve made it. How much choice they give you. Awesome.

PS, Please excuse the lack of content on my boards. I’ll be working on it this weekend. Typical Web 2.0 evangelist, eh Winking smile

 

SoLoMo (Social, Local, Mobile)

Good chart providing examples and inspiration of how innovative companies are combining what is becoming the holy trinity of socal, local and mobile. Originally from here.

Twitter Follow button for websites launched

Twitter has announced it has made it that little bit easier for websites to promote themselves on Twitter, with the launch of the Twitter Follow button.

The Twitter Follow button is one of the best ways for websites to “stay connected” with the audience.

In terms of how it works, it is very similar to the Facebook Like button.

Keep your eyes peeled as you’ll see it popping up on more and more sites.

Reference: http://blog.twitter.com/